Quick answer
If your robot mower is not returning to the charging station, check that the boundary wire is installed correctly and that the charging station is positioned correctly.
The boundary wire in front of and underneath the charging station must be laid in a straight line from the station. The charging station should be installed on a flat surface with enough clear space around it to allow the mower to approach and dock correctly.
Before you begin
Before checking the charging station, make sure:
- The robot mower is switched off or safely stopped
- The charging station is connected to the power supply
- The area around the charging station is clear of obstacles
- The boundary wire is visible and accessible for checking
Steps
1. Check the boundary wire position
Check the boundary wire in front of and underneath the charging station.
The wire should:
- Run in a straight line away from the charging station
- Sit flat against the ground
- Not be twisted, moved, or positioned at an angle near the station
A damaged or incorrectly positioned boundary wire may prevent the robot mower from finding the charging station.
2. Check the charging station location
Make sure the charging station has been installed in a suitable position.
The charging station should:
- Be placed on a flat, level surface
- Have a clear approach area in front of the station
- Be free from surrounding obstacles such as walls, garden furniture, or other objects
For further guidance, refer to the “Installing boundary wire & station” instructions.
3. Test the robot mower
Once the boundary wire and charging station position have been checked:
- Place the robot mower near the charging station.
- Start the mower and allow it to return to the station.
- Check that it can approach and dock correctly.
If the mower still does not return to the charging station, further checks may be required.
Frequently Asked Questions
Why is my robot mower not finding the charging station?
The most common causes are an incorrectly positioned boundary wire or an unsuitable charging station location. Check that the wire is straight in front of the station and that the station has a clear, flat area around it.
Does the boundary wire need to be straight near the charging station?
Yes. The boundary wire in front of and underneath the charging station should be laid in a straight line to help the robot mower locate and return to the station correctly.
Where should I install the robot mower charging station?
The charging station should be installed on a flat surface with enough clear space around it. Avoid placing it near obstacles that could prevent the mower from docking.
What should I do if my robot mower still will not return to the charger?
Check the boundary wire installation and charging station position again. If the issue continues, refer to the troubleshooting information for your specific robot mower model.