Quick answer
The safety key is an important part of your robot mower’s safety system. It acts as a power isolation device and must be correctly inserted before the mower can operate.
If the safety key is not fitted correctly, the robot mower will not:
- Start
- Charge
- Complete scheduled mowing tasks
Follow the steps below to correctly insert the safety key.
Before you begin
Before inserting the safety key:
- Place the robot mower on a flat, stable surface
- Make sure the safety key is clean and free from dirt or debris
- Check that the mower is switched off before inserting the key
- Make sure you have the correct safety key for your mower model
Please find a video walk through
Steps
1. Locate the safety key slot
- Place the robot mower on a flat, stable surface.
- Locate the safety key compartment on the rear of the mower.
2. Check the safety key
Before inserting the key:
- Check that it is clean
- Remove any dirt or debris that may prevent it from fitting correctly
- Check the key is not damaged
3. Align the safety key
Hold the safety key so that it matches the shape and orientation of the slot.
Make sure the key is positioned correctly before inserting it.
4. Insert the safety key
- Carefully push the safety key fully into the slot.
- Apply gentle pressure until the key is securely seated.
The key should fit firmly into place.
5. Switch on the robot mower
Once the safety key is installed:
- Switch on the robot mower according to your model instructions.
- Check that the mower powers on correctly.
Frequently Asked Questions
What does the safety key do on a robot mower?
The safety key is a safety feature that isolates power to the mower. The mower cannot start, charge, or operate without the key correctly inserted.
Why will my robot mower not start after inserting the safety key?
Check that:
- The safety key is fully inserted
- The key is fitted in the correct orientation
- The key and slot are clean
- The mower has sufficient battery charge
Where is the safety key located on my robot mower?
The safety key slot is located on the rear of the mower.
Can I operate my robot mower without the safety key?
No. The safety key must be correctly inserted for the mower to operate safely.
What should I do if my safety key is damaged or missing?
Contact our support team for assistance with obtaining a replacement safety key.
If you continue to experience issues after inserting the safety key, contact our support team through live chat for further assistance.