Sumec

The robot lawnmower not leaving or returning to the charging station indicates one of two things:

TABLE OF CONTENTS

• Has the robot mower already completed its cycle?
• The battery is low 

Has the robot mower already completed its cycle?

• From the first time, you set the robot lawnmower to cut this will be replicated every day at the same time each day. If your robot mower is outside its cycle time it will remain the charging station. You can change this time by setting it off to do a job. Please make sure that the robot mower is fully charged before sending it out as it will just return if charging is needed. If you are still unsure how the cutting times work, please click here.

The battery is low 

• If the battery is low please give it time to gain a full charge. When the robot mower is below 30% battery it will go back to the charging station to charge. The robot mower may do this multiple times during your cutting time. Please allow up to 100 minutes for the robot to fully charge.

If you are still having an issue with your product please don't hesitate to reach out to our team via our live chat after performing the above checks.